GymLens Support 💪

GymLens FAQs

  1. Q: What is GymLens?
    A: GymLens is an AI-powered fitness app that analyzes photos of workout equipment to generate personalized routines based on available gear and your goals.
  2. Q: How does the subscription work?
    A: We offer:
    • 3-day free trial with full access
    • $4.99 per month after trial
    • $24.99 per year (~$2.08/mo) after trial
  3. Q: How do I use GymLens?
    A: Take/upload a clear photo of your equipment, select targets or limitations, and let GymLens craft your workout.
  4. Q: What gear is recognized?
    A: Dumbbells, barbells, kettlebells, bands, machines, benches, cardio gear, and more.
  5. Q: How accurate are the suggestions?
    A: AI follows fitness best practices but is guidance only. Always consult a professional for personalized advice.
  6. Q: Can I save workouts?
    A: Yes—subscribers can save and track workouts over time.
  7. Q: Why do suggestions vary?
    A: Variation avoids plateaus by rotating exercises for the same equipment.
  8. Q: What if equipment isn't recognized?
    A: Ensure good lighting and a clear frame. You can also add notes manually before generating.
  9. Q: How is my privacy protected?
    A: Images are processed securely, not stored long-term unless you save a workout, and never shared externally.

Subscription Info

  • Monthly: $4.99 / month (3-day free trial)
  • Annual: $24.99 / year (3-day free trial)

Your Apple ID will be charged after trial. Manage or cancel in App Store settings at least 24h before renewal.

Privacy Policy 🔒

Last updated: April 30, 2025

We take your privacy seriously. This policy explains how we collect, use, and protect your information when you use GymLens. GymLens is not a regulated medical device and does not store or process protected health information (“PHI”) as defined by HIPAA.

Information We Collect

  • Images: Photos of equipment you upload or capture
  • Fitness Data: Goals & details you voluntarily provide
  • Device Info: Model, OS version, logs, and diagnostics
  • Purchase Data: Subscription and transaction info

How We Use It

  • Workout Generation: AI analysis to create routines
  • Progress Tracking: Store workout history (opt-in)
  • Account Management: Process subscriptions & payments
  • App Improvement: Diagnose bugs & enhance features

Data Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. You can request deletion at any time.

Children’s Privacy

We do not knowingly collect data from users under 13. If you believe we have, please contact us and we will promptly delete it.

Your Rights

  • Access & Portability: Request a copy of your data
  • Correction: Request updates to inaccurate data
  • Deletion: Request removal of your data
  • Opt-Out: Revoke consent for non-essential processing

Security

All data is encrypted in transit and at rest using industry-standard measures. We regularly review and improve our security practices.

Third-Party Services

  • Apple StoreKit: Purchase management
  • CloudKit: Optional sync across your devices

Liability

GymLens and its developers are not liable for any direct or indirect damages arising from use of the app or its content. See Terms of Service for full limitation of liability.

Policy Updates

We may update this policy. Changes take effect upon posting. Continued use signifies acceptance of the revised policy.

Terms of Service 📜

By using GymLens, you agree to these Terms. Please read carefully—they contain important legal provisions.

1. Acceptance of Terms

Accessing or using GymLens constitutes your acceptance of these Terms (“Terms”). If you do not agree, do not use the App.

2. Subscription Terms

  • Monthly: $4.99 / month (30 days)
  • Annual: $24.99 / year
  • Free Trial: 3 days
  • Auto-renew unless canceled at least 24h before period end.

3. User Responsibilities

  • Use the App safely and within your limits.
  • Consult health professionals before new workouts.
  • Ensure proper form and equipment use.
  • Stop any exercise causing pain or discomfort.

4. Medical Disclaimer

Content is for informational purposes only and not medical advice. Always consult a qualified professional. Reliance on Content is at your own risk.

5. Disclaimer of Warranties

THE APP AND CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES. THE DEVELOPER DOES NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION.

6. Assumption of Risk

Exercise carries inherent risks. You voluntarily assume all risks, even if due to Developer’s negligence.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED, DEVELOPER IS NOT LIABLE FOR ANY DAMAGES ARISING FROM USE OF THE APP. TOTAL LIABILITY ≤ GREATER OF (A) AMOUNT PAID IN PRIOR SIX MONTHS OR (B) $50.

8. Indemnification

You agree to defend and indemnify Developer against any claims arising from your use of the App or violation of these Terms.

9. Binding Arbitration & Waiver

Disputes go to binding arbitration under AAA rules. YOU AND DEVELOPER WAIVE JURY TRIAL AND CLASS ACTION RIGHTS.

10. Governing Law

These Terms are governed by Texas law, without conflict-of-law rules.

11. Severability

If any provision is invalid, the rest remain in full force.

12. Modifications & Termination

Developer may revise Terms at any time by posting an updated version. Continued use = acceptance. Access may be suspended or terminated at any time.

13. Entire Agreement

These Terms, together with any policies or guidelines we post, constitute the entire agreement between you and Developer.

14. No Waiver

Failure to enforce any right is not a waiver of that right.

15. Contact

For questions, please contact heverlym@gmail.com.

© 2025 GymLens. All rights reserved.