Eggsplore Support 🥚

Eggsplore FAQs:

Frequently Asked Questions (FAQs):

How do I create an account?

To create an account, simply open Eggsplore and enter your phone number. You'll receive a verification code via SMS. Once verified, you can complete your profile by adding your name and location.
How do I post a listing?

To post a listing, tap the "+" tab at the bottom of the screen. Fill in your listing details including title, price, quantity, egg type, and description. You can also add photos and set your location. Your phone number must be verified before posting.
How do I contact a seller?

When viewing a listing, tap the "Contact Seller" button. You'll be able to message the seller directly through the app to discuss the purchase.
How do I rate a seller?

After interacting with a seller, you can rate them by visiting their listing and tapping the "Rate Seller" button. You can provide a rating out of 5 stars and leave a comment about your experience.
How do I edit or delete my listing?

To edit or delete your listing, navigate to the listing detail page. If you're the owner, you'll see "Edit" and "Delete" buttons at the bottom of the screen.
How do I filter listings?

Use the filters at the top of the home screen to sort by distance, price, or newest. You can also filter by egg type and other characteristics like organic feed and free-range.
What are Premium features?

Premium users get the ability to feature their listings, receive push notifications for new listings to get early access, and display a premium badge on their Profile.
How do I get Premium?

Premium features can be purchased through the App Store.

Subscription Information

Eggsplore offers two subscription options:

Monthly Premium: Billed monthly, cancel anytime
Annual Premium: Save 37% with annual billing, cancel anytime

Important subscription terms:

Payment will be charged to your Apple ID account at confirmation of purchase
Subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period
Your account will be charged for renewal within 24 hours prior to the end of the current period
You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase

Contact Us ✉️:

If you have any further questions or encounter any issues while using Eggsplore, please don't hesitate to contact us at heverlym@gmail.com.

Privacy Policy 🔒

Last updated: February 11, 2025

We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our apps.

Information Collection and Use

For Dot Crush, we collect minimal non-personal information. For Pathsight and Eggsplore, we collect:

Phone number (for Eggsplore account verification)
Name (for Eggsplore user profile)
Location data (for route planning, weather information in Pathsight and listing proximity in Eggsplore)
User-provided content (routes, listings, ratings, and messages)
Device information for app functionality
Purchase information for premium subscriptions

Use of Information

We use the collected information for:

User authentication and account management
Route planning and navigation assistance
Enabling communication between buyers and sellers (Eggsplore)
Providing location-based services
Managing premium subscriptions
Processing payments through Apple's payment system
Improving app functionality and user experience
Analytics and debugging

Data Storage and Security

We use Firebase for secure data storage and authentication. All data is encrypted in transit and at rest. We implement industry-standard security measures to protect your information.

Third-Party Services

Eggsplore uses Firebase for authentication, storage, and database, and Apple's StoreKit for in-app purchases.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Apps. Your continued use of the Apps after any changes to this Privacy Policy will constitute your acceptance of such changes.

Terms of Service 📜

By downloading or using Eggsplore, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using Pathsight, Dot Crush, or Eggsplore ("our apps"), you accept and agree to be bound by these Terms of Service.

2. App-Specific Terms

Pathsight

Premium Subscription Terms:
- Basic subscription: Monthly access to premium features ($2.99/month)
- Pro subscription: Monthly access to premium features ($6.99/month)
- Subscription automatically renews unless turned off at least 24 hours before the current period ends
- Payment will be charged to your Apple ID account
- Manage subscriptions through your Apple ID account settings
AI-Generated Content: Routes and suggestions are provided as guidance only
Location Services: Required for core functionality including route planning and weather information
Weather Data: Weather information is provided by OpenWeather API and should be used as reference only

Dot Crush

In-App Purchase Terms:
- Remove Ads: One-time purchase of $0.99 to permanently remove all advertisements
- Payment will be charged to your Apple ID account at confirmation of purchase
- This is a one-time purchase, not a subscription
- Purchase can be restored on other devices using the "Restore Purchases" button
Leaderboard: We maintain both global and state-specific leaderboards. Your location is only used to place your score on the state leaderboard.

Eggsplore

Premium Subscription Terms:
- Monthly Premium: Billed monthly, cancel anytime
- Annual Premium: Save 37% with annual billing, cancel anytime
- Subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- Manage subscriptions through your Apple ID account settings
User Content: You are responsible for any content you post through the app
Location Services: Required for core functionality

3. User Responsibilities

You must provide accurate information when required
You are responsible for maintaining the security of your account
You agree not to misuse or abuse our services

4. Intellectual Property

All content and functionality in our apps are owned by us and protected by copyright laws.

5. Termination

We reserve the right to terminate or suspend access to our services for violations of these terms.

6. Disclaimer of Warranties

Our services are provided "as is" without any warranties, express or implied.

7. Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.